Shipping
Shipping & delivery
Our prices do not include delivery costs. We ship worldwide, from our workshop in Puglia, Italy. Please contact info@hendersonjayne.com for further information and shipping quote.
Orders are processed Monday through Friday excluding national holidays.
The shipping costs vary depending on the weight and on the shipping area.
International taxes & export, custom duties
VAT or in Italy IVA may apply. We can advise you on VAT, IVA and any other purchase taxes.
Please note that custom fees and any entry taxes or export duties associated with your purchase are the responsibility of the customer. These taxes and duties are not included in your purchase price. Please refer to your local postal office for rates or expected duties and taxes. Customs authorities require us to state the value of the item directly on the package.
Return Policy
If you have any issues or are unhappy with your order, please contact info@hendersonjayne.com.
You can return your custom made sofa within 14 days of delivery, however you will lose your deposit and we will ask you to send your order back to us at your own cost.
We will be as flexible as we can be, however all our sofas are custom made to individual customer specific requirements and specifications.